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About
Optics Internet

The same level of care as
6G Internet

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Optics Internet is a traditional FTTC (fibre to the cabinet) broadband service, which is delivered through your telephone line, just like the majority of internet providers offer.

Optics Internet has been developed to help you easily switch to 6G Internet, once it is available in your area. With Optics Internet, you can enjoy reliable broadband – with no exit fees when you switch to 6G Internet.

Unlike 6G Internet, the speed of the FTTC broadband depends on the quality of your Openreach landline. Whilst this is out of our hands, the level of customer service and aftercare you will receive from Optics Internet is not.

You will receive the same level of expert local support as 6G Internet customers have come to expect.

Optics Internet FAQs

Q
How Long Can I Stay on Optics?
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A
We offer a 24-month contract with Optics Internet. However, if 6G Internet becomes available before your contract ends, you’ll be switched straightaway – so you can take advantage of the faster speeds and lower prices.
Q
How Will I Know When 6G Internet is Available in My Area?
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A
The 6G Internet network is constantly being expanded, with new areas being added frequently. We’ll inform you as soon as it is available in your area, so we can initiate your switch.
Q
Will I Be Charged for Switching to 6G Internet?
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A
No, the advantage of being with Optics Internet is that you can switch to 6G Internet without any early exit fees – unlike with other broadband providers.
Q
How Long Will the Switch Take?
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A
Once the 6G Internet network is available in your area, we can switch you as soon as you’re ready. When our friendly team contact you to book an installation you simply choose a day that suits you.
Q
Why Do I Need to Book an Installation to Switch to 6G Internet?
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A
As an Optics Internet customer, you’ll receive one of our routers, so you can access broadband. When you switch to 6G Internet, we’ll also need to install a receiver on the outside of your home, so you can receive Air Fibre, and enjoy faster speeds at lower prices.